The Retail Feedback Group (RFG) offers a broad spectrum of research, consumer insight and consulting services. Our flagship program, Constant Customer Feedback (CCF), is the first automated feedback platform specifically designed and introduced for supermarket retailers, and is currently implemented in hundreds of locations across the United States. RFG also partners with the National Grocers Association (NGA) to offer the Connection customer feedback program. Other key RFG services include employee engagement and culture assessments, customer satisfaction surveys, traditional consumer research and market analysis.
The RFG leadership team of Doug Madenberg and Brian Numainville provides unparalleled experience in the food industry, something that differentiates our firm from many of the other companies offering consumer research or customer feedback programs. And we are not just a technology company offering a survey tool with no expertise to back it up. Wouldn't you rather work with industry professionals who have been in your shoes, focus primarily on your industry, and understand the specific challenges that you as a supermarket retailer face?
For more than 40 years, RFG has proudly partnered with supermarket retailers throughout the United States. Let us help you with your next project!